L344's Privacy Policy — Our Commitment to Protecting Your Data

When you create an account and use our services on l344, we collect certain personal information. This data is used solely to provide you with a better experience and to keep your account secure. We never collect unnecessary information — only what is truly needed.

L344 collects your information in several ways. Most of it comes directly from you — during registration, when making a deposit, or when contacting support. Some information is collected automatically, as it is essential for the platform's security and performance.

• Directly Provided Information: Information you share through the registration form, KYC uploads, support tickets, or live chat.
• Automatically Collected Information: When you visit the site, cookies, log files, and browser data are collected automatically.
• Transaction Details: Every deposit, withdrawal, and bet is recorded in our system.
• From Third Parties: Transaction verification data is received from payment processors (bKash, Nagad).

L344 does not collect your information from any social media profile or public database without your consent. Respecting your privacy is a fundamental principle we hold firm.

L344 uses your personal data for clearly defined and legitimate purposes. Below is a detailed explanation of why and how your information is used:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: For processing gaming services, deposits, withdrawals, and bonuses.
• Identity Verification: Verifying your identity for legal KYC/AML compliance.
• Fraud Prevention: To detect and prevent suspicious activity.
• Contact: For sending important updates, promotional offers, and support.
• Legal Compliance: To meet regulatory requirements and comply with legal obligations.
• Platform Improvement: To analyse user experience and further improve our services.

L344 will never sell your personal data to any third party — that is our commitment, and we uphold it strictly. However, there are specific circumstances where limited information may need to be shared:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or your bank.
• Legal Authorities: We are required to share information in response to court orders, regulatory demands, or lawful requests from law enforcement agencies.
• Technology Providers: Limited data may be shared with partners providing cybersecurity, data hosting, or analytics services, under contractual terms.
• Fraud Investigation: In cases of money laundering or serious fraud, relevant information is disclosed to the appropriate authorities.

Outside of the cases listed above, l344 does not share your data with any marketing companies, advertisers, or data brokers. Doing so would go against our core principles.

L344.win uses cookies and similar tracking technologies to enhance your browsing experience and ensure platform security. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which pages of the site are most visited — this data is fully anonymized.
• Session Cookie: Automatically deleted when the browser is closed — used for temporary sessions only.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some l344 services from functioning properly.

L344 uses industry-leading security technology to protect your data. Our servers are under constant monitoring, and regular security audits are conducted to maintain the highest standards.

• 256-bit SSL Encryption: All communication between your browser and our servers is encrypted.
• Firewall Protection: Advanced firewall and DDoS protection systems remain active at all times.
• Two-Factor Authentication: Any login attempt from an unrecognized device triggers additional verification.
• Data Backup: Regular encrypted backups are taken to prevent data loss in the event of an incident.
• Limited Access: Only authorized personnel may access data, strictly for their designated job functions.

How long is your data retained in our system? For active accounts, data is kept for as long as the relationship is ongoing. After account closure, certain data may be retained for up to 5 years due to legal obligations, after which it is securely deleted.

As an l344 member, you have several important rights over your personal data. We respect these rights and do our best to fulfill them as promptly as possible.

To exercise any of these rights, please contact our support team. We will respond within a maximum of 30 business days of receiving your request. In some cases, legal reasons may prevent us from fulfilling a request in full — if so, we will explain why.

L344 works with certain trusted third-party services to operate the platform. Each of these partners has its own privacy policy and is responsible for adhering to it.

• Payment Gateway: bKash, Nagad, Rocket — only the data required for transaction processing is shared.
• Cloud Hosting: Data is stored in a secure, encrypted environment.
• Cybersecurity Services: We work with specialist firms to prevent fraud and hacking.
• Analytics Tools: Anonymised data is used to review platform usage and improve our services.

All third-party partners are contractually required to comply with l344's privacy standards and may not use your data beyond l344's specified guidelines.

All l344 services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• Age verification is carried out at the time of registration.
• In suspected cases, age is verified through KYC checks.
• If we become aware that a minor has submitted their information, the account is closed immediately and the data is deleted.
• If you believe your child is using l344, please contact our support team right away.

L344 reserves the right to update this Privacy Policy when necessary. Changes may occur due to legal requirements, the introduction of new services, or improvements in security technology.

• For significant changes, you will be notified via your registered email or through a platform notification.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of l344 after any changes means you have accepted the updated policy.
• For major changes, you will be notified at least 14 days before they take effect.

We recommend visiting this page regularly to stay up to date.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is always here to help.

• Email: [email protected]
• Live Chat: Click the chat button at the bottom right of the platform.
• Average response time: within 15 minutes.
• Privacy-related requests may take up to 30 business days to process.